ITRC doc id lookup - in the Technical knowledge base
RCEN:
Please see ITRC doc id DOCID (”DOCTITLE”):
http://itrc.hp.com/service/cki/search.do?docType=EngineerNotes&searchString=DOCID
If this link ^ does not work, the following are the steps to find the document:
1. Go to http://www.itrc.hp.com
2. Go to maintenance and support
3. Go to search technical knowledge base
4. Type in the keyword(s): DOCID
5. Click search button.
For example:
Title: Memory Usage (What is using all of the memory?)
Document ID: MEMORYKBAN00000975
http://itrc.hp.com/service/cki/search.do?docType=EngineerNotes&searchString=MEMORYKBAN00000975
Generic:
For example:
Title: wrong output of kcuage(1M) about shmseg
Document ID: 860643613
http://www.itrc.hp.com/service/cki/search.do?hpweb_printable=true&searchString=MEMORYKBAN00000975&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&searchCrit=allwords&search.x=30&category=c0&mode=text&dateRange=all&prevQueryString=JAGaf30754&search.y=15&admit=-682735245+1155049015900+28353475
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